Code of Ethics: Social Work
A Code of Ethics for Social Work Practice has been developed within the framework of the Social Protection Enhancement Project.
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National Social Registry and Case Management
One Nation... One Goal The National Social Registry A Strong Family is the Foundation of Sustainable Social Development
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Citizen Guide
This guide explains the tasks associated with social interventions and the various services we provide, as well as how to access them.
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Latest News
Activities and Events of the Ministry, Directorates, and Centers
Dr. Samah Hamad Discusses with the Birzeit Elderly Club Association Ways to Enhance Elderly Care and Develop Services Provided to Seniors
Minister of Social Development and Acting Minister of State for Relief Affairs, Dr. Samah Hamad, discussed today with representatives of the Birzeit Elderly Club Association ways to enhance care services provided to senior citizens, as well as mechanisms to develop joint cooperation to ensure the sustainability and improvement of these services. The discussion took place during a meeting held at the ministry’s headquarters, attended by the Minister’s Advisor Doaa Wadi, Assistant Undersecretary for Family Care and Protection Affairs Akram Al-Hafi, along with several ministry employees and representatives from the Associations Department. Representing the association were Chairwoman of the Board Dr. Mai Al-Kaila, Club Director Najwa Khoury, and Vice Chairman of the Board Daoud Mansour Shaheen. The meeting addressed the current status of the association and the services it provides to the elderly, in addition to the financial and administrative challenges it faces. Participants also discussed mechanisms to strengthen the partnership with the ministry in order to ensure the continuity and development of services. The participants further discussed the legal status of the association and the procedures for transforming the club from a branch affiliated with a foreign association into an independent local association, as well as completing licensing procedures and opening a dedicated bank account. In addition, they reviewed the “service purchase” file related to care services provided to senior citizens and the move toward reactivating the agreement to ensure the continued provision of services within the community environment for the elderly. Legal issues related to outstanding financial dues and accumulated debts owed to the former foundations were also discussed, with efforts focused on finding appropriate legal solutions in cooperation with the relevant authorities. Dr. Samah Hamad affirmed the ministry’s commitment to developing social care and protection services, noting that the ministry is working to regulate and develop the social services sector and follow up on the legal frameworks governing the work of institutions and social centers. She also highlighted ongoing efforts related to licensing and regulating psychological and social counseling professions and services to ensure the quality of services provided to target groups. She praised the humanitarian and community role played by the association in caring for the elderly and emphasized the ministry’s commitment to strengthening partnerships with local community institutions to serve the most vulnerable groups. For their part, Chairwoman Dr. Mai Al-Kaila and Club Director Najwa Khoury reviewed the nature of the services provided by the association to senior citizens, stressing that the association continues to deliver its services despite financial challenges, thanks to the efforts of staff members and volunteers who continue working to ensure service continuity. They also highlighted the importance of partnerships with several Palestinian universities, especially Birzeit University, particularly in the fields of nursing and pharmacy, due to their role in supporting the health and social services provided to the elderly. The meeting also addressed the ministry’s plan to expand the daytime care services model for senior citizens across the country through cooperation with local councils and municipalities, while benefiting from the experience of the Birzeit Elderly Club Association as a practical model in this field, within a broader effort to implement pilot projects in a number of local authorities. At the conclusion of the meeting, the minister confirmed her intention to visit the association’s headquarters soon in preparation for signing the new “service purchase” agreement once the necessary legal procedures are completed, thereby enhancing the sustainability of care services provided to senior citizens.
MoSD Implements Large-Scale Intervention and Distributes Assistive Devices to 285 Persons with Disabilities
Ramallah – In a step aimed at helping persons with disabilities overcome the challenges they face in their daily lives, the Ministry of Social Development, in cooperation with the Arab Bank, carried out a comprehensive field intervention to provide assistive devices to 285 beneficiaries with disabilities across several governorates. This initiative comes within the framework of a grant provided by the bank in response to the growing needs of the most vulnerable groups amid difficult humanitarian and economic conditions. The intervention was based on accurate field assessments conducted by the Ministry to identify the actual needs of beneficiaries. The assistance included the distribution of a variety of assistive devices, including 50 wheelchairs, 40 wheelchairs for children, 60 walkers, 30 medical mattresses, and 80 white canes, all tailored to meet the health and mobility needs of each beneficiary. The intervention also included supplying women’s protection centers with assistive devices, in a step aimed at promoting inclusion and integration of issues related to women with disabilities, and enabling these centers to provide services that are more responsive to their needs, ensuring their safe and equitable access to protection services. This intervention comes at a time when the challenges facing persons with disabilities are increasing, particularly amid limited resources and rising demand for essential services. These assistive devices are considered indispensable tools for mobility and independence, enabling beneficiaries to access services and participate in their communities in a normal and dignified manner. The Ministry praised the support of the Arab Bank and its active contribution to the success of this intervention, emphasizing that such partnerships with the private sector embody the true meaning of social responsibility and enhance the Ministry’s ability to reach the largest possible number of beneficiaries with meaningful and high-quality services. The Ministry further affirmed that this intervention reflects its firm commitment to strengthening the social protection system and expanding the scope of its services. It stressed its continued efforts to implement similar interventions in cooperation with partners, contributing to improving the quality of life of persons with disabilities and enhancing their resilience under the current circumstances.
Intensified Government Efforts in Jericho: Samah Hamad Launches Support Programs and Inspects Vulnerable Groups
Jericho – In light of the exceptional circumstances facing Palestine, along with the escalating humanitarian and social challenges, and in alignment with the directives of Prime Minister Dr. Mohammad Mustafa to strengthen the government’s field presence across all governorates, the Ministry of Social Development continues to intensify its field visits to assess citizens’ needs and ensure the provision of services to the most vulnerable groups. In this context, the Minister of Social Development and Acting Minister of State for Relief Affairs, Dr. Samah Hamad, conducted a field visit to Jericho and the Jordan Valley. During the visit, Dr. Hamad met with the Governor of Jericho and the Jordan Valley, H.E. Dr. Hussein Hamael, where they discussed several issues related to enhancing social services and improving response mechanisms for the most vulnerable groups in the governorate. H.E. Governor Dr. Hussein Hamael emphasized the importance of integrating efforts between official institutions and partners to ensure efficient delivery of services to vulnerable populations. He stressed the need to support programs that strengthen citizens’ resilience under the current conditions and praised the Ministry’s role in providing social care and protection services. As part of the visit, Dr. Samah Hamad inaugurated a workshop titled “Self-Care Program and Stress Reduction for Women Protection Counselors,” funded by the United Nations Population Fund (UNFPA) and implemented by the Palestinian Counseling Center. The workshop aims to enhance the capacities of counselors and provide them with psychological and professional support in light of the challenges they face in fieldwork. During the opening, Dr. Hamad highlighted the importance of such programs in improving the quality of services provided to those most in need, commending the humanitarian role played by women protection counselors in handling sensitive and complex cases. On the sidelines of the workshop, Dr. Hamad met with the counselors and listened to their experiences and challenges. She reaffirmed her commitment to supporting them and strengthening self-care and professional supervision programs, noting that she will review the workshop’s final recommendations and follow up on their implementation. At the conclusion of the visit, Dr. Samah Hamad visited “Beit Al-Ajdad” (House of Grandparents) in Jericho, where she checked on the conditions of the elderly residents and reviewed the level of services provided to them. She emphasized the importance of enhancing care for this group and improving the quality of social services to ensure they live a dignified and safe life.
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