Code of Ethics: Social Work
A Code of Ethics for Social Work Practice has been developed within the framework of the Social Protection Enhancement Project.
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National Social Registry and Case Management
One Nation... One Goal The National Social Registry A Strong Family is the Foundation of Sustainable Social Development
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Citizen Guide
This guide explains the tasks associated with social interventions and the various services we provide, as well as how to access them.
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Latest News
Activities and Events of the Ministry, Directorates, and Centers
Hamad Discusses Strengthening Protection for Women and Children and Institutionalizing Joint Coordination with Head of EU Police Mission
Ramallah – Minister of Social Development and Acting Minister of State for Relief Affairs, Dr. Samah Hamad, met today with Felix Enderker, Head of the European Union Police and Rule of Law Mission for the Palestinian Territory (EUPOL COPPS), to discuss ways to strengthen cooperation in the protection of women, children, and juveniles and to enhance coordination among partners within the protection and justice systems. The introductory meeting, held on the occasion of Enderker assuming his role as Head of Mission, was attended by Assistant Undersecretary for Family Care and Protection Akram Al-Hafi; Advisor to the Ministry of State for Relief Affairs Mahdi Hamdan; Ministry Advisor Doaa Wadi; Director General for Persons with Disabilities Ajaj Ajaj; and Director General for Childhood Mohammad Al-Qarm, alongside delegations from the Ministry and the EU Mission. Hamad stressed the need to institutionalize coordination between the Ministry of Social Development, the police, and justice sector institutions to ensure the involvement of social workers from the earliest stages of handling cases involving women and children, and to ensure that their professional assessments are taken into account before any measures are taken that could affect victims’ safety or expose them to additional risks. She emphasized that family protection is a shared responsibility and that social workers constitute an essential pillar of the protection system, no less important than other stakeholders. She called for the preparation of a brief paper outlining practical solutions to address coordination gaps and for a review of the extent to which recommendations from joint work are reflected in the draft National Referral System currently being updated. Hamad also stressed the need to maintain the strict confidentiality of data concerning women and children benefiting from protection services and to refrain from including their names or personal information in general correspondence and reports. Instead, codes and identifiers should be used to safeguard their privacy and protect them from stigma or further risks. The Minister reviewed the Ministry’s efforts in managing protection centers for women, children, and juveniles; developing regulations governing protection centers and the National Referral System; and strengthening psychosocial support and economic empowerment services for women after leaving protection centers. She also highlighted efforts to rehabilitate the women’s detention section in Beitunia and improve conditions for children in places of detention. She noted the Ministry’s direction toward mainstreaming the inclusion of persons with disabilities across all programmes and interventions, adapting protection centers to accommodate women with disabilities, and working with partners to provide specialized protection services for children and women with severe disabilities. Hamad also addressed the difficult humanitarian situation in the Gaza Strip, stressing that the volume of humanitarian assistance entering Gaza remains below actual needs amid shortages of basic supplies and nutritional supplements and rising prices, which have contributed to worsening malnutrition, particularly among children, pregnant women, older persons, and persons with disabilities. She also highlighted the importance of the Palestinian Social Registry in coordinating interventions, directing assistance according to needs and priorities, and ensuring that support reaches those most in need. For its part, the Mission delegation expressed its readiness to strengthen technical cooperation with the Ministry, share the findings of previous reviews and recommendations, and hold regular meetings between Mission advisers and their counterparts at the Ministry. These efforts aim to further develop the National Referral System, improve coordination on gender-based violence, family protection, and juvenile cases, and ensure more consistent and equitable service delivery across the governorates. The two sides agreed to continue coordination and develop practical and institutional mechanisms for joint work, strengthening the role of social workers within the protection and justice systems and reinforcing an approach grounded in human rights and the best interests of women, children, and groups most exposed to protection risks.
MoSD & Partners Continue to Strengthen the Humanitarian & Social Response in the GS & WB During August
The Ministry of Social Development, in partnership and coordination with local and international organizations, charitable associations, the private sector, and philanthropists, continued to implement humanitarian and relief interventions, as well as social protection and care services, across the Gaza Strip and West Bank during August, amid growing humanitarian needs and increasing pressures on the most vulnerable families. In the Gaza Strip, a total of 75,051 food and non-food interventions were implemented during the month, including meals, food parcels, vouchers, bread, and other essential assistance. In addition, 540 units of safe drinking water and 3,360 cubic meters of water were distributed. In the area of protection, 22,558 women’s protection interventions were implemented during the month, including psychosocial support, protection, follow-up, and referral services, alongside 452 child protection interventions. A total of 4,213 interventions and services for orphans were also provided during August as part of ongoing efforts to follow up on the needs of orphaned children and connect them with available assistance and services. In the West Bank, the Ministry of Social Development’s directorates delivered approximately 2,000 services and interventions in the areas of protection, care, empowerment, and health insurance for the most vulnerable groups. In addition to protection and care services, the Ministry and its partners implemented 94 relief and field interventions across 11 governorates during August, benefiting 25,884 families. These interventions included food, cash, and health assistance, school bags and stationery, assistive devices, economic empowerment projects, and various forms of in-kind assistance. The Ministry of Social Development reaffirms its commitment to continuing to direct and coordinate interventions according to the needs of the most vulnerable families and groups and to strengthening partnerships with local and international organizations, thereby expanding the scope of the response and ensuring the continued delivery of relief, protection, and social care services to citizens across the Gaza Strip and West Bank.
Prime Minister and Ministerial Delegation Conclude Bethlehem Tour with Visit to SOS Children’s Village
At the Conclusion of the Ministerial Tour in Bethlehem, Prime Minister Visits SOS Children’s Village and Reaffirms Support for Child Protection EffortsBethlehem – Prime Minister Dr. Mohammad Mustafa concluded his ministerial tour of Bethlehem Governorate with a visit to SOS Children’s Village, accompanied by Minister of Social Development Dr. Samah Hamad; Minister of Health Dr. Majed Abu Ramadan; Minister of Labour Dr. Enas Al-Attari; Minister of Education and Higher Education Prof. Dr. Amjad Barham; Minister of Local Government Dr. Sami Hijjawi; and Governor of Bethlehem Major General Mohammad Taha Abu Alia. The visit aimed to review the situation of children and the care and services provided to them, particularly children deprived of family care and children who have arrived from the Gaza Strip. The delegation began its visit with a tour of one of the family homes inside the Village, where the Prime Minister and accompanying delegation learned about the children’s daily lives and heard from a caregiver about her experience, the nature of the care provided, and the children’s needs and circumstances. At the main hall, children welcomed the Prime Minister and ministerial delegation with a musical and singing performance by the SOS Children’s Village choir, featuring 23 children, before the official remarks began. Dr. Hamad welcomed the Prime Minister and the ministerial delegation, emphasizing the significance of the visit as a message of support to the children and a reflection of the government’s commitment to their rights and to ensuring that they receive appropriate care and protection. She wished the children success in their lives and stressed that child protection and care are at the core of the Ministry of Social Development’s responsibilities. For her part, Ghadeer Herzallah, National Director of SOS Children’s Villages Palestine, presented the organization’s mission and programmes, emphasizing the importance of providing every Palestinian child with a warm, safe, and loving family environment, particularly children who have lost parental care or are at risk of losing it. Herzallah noted that the organization follows an approach that prioritizes keeping children within a family environment whenever possible, while providing alternative care for children whose circumstances require it and supporting and following up with families to strengthen their stability and prevent unnecessary family separation. She also reviewed a range of interventions implemented by the organization, including alternative family-based care, social and psychological follow-up, in-kind and cash assistance, education and vocational training support, family empowerment, and response programmes for children affected by the war. SOS Children’s Villages was established in Bethlehem in 1968. The Rafah Village was destroyed during the war in May 2024, after which 68 children and eight caregivers were relocated to Bethlehem. The organization continues to implement interventions in the Gaza Strip, including in Khan Younis Governorate. Prime Minister Dr. Mohammad Mustafa expressed his appreciation for the professional and institutional standards maintained by SOS Children’s Villages and commended its staff for providing children with a safe environment and quality care despite the difficult political, economic, and humanitarian circumstances. The Prime Minister stressed that the organization’s work represents an important contribution to supporting Palestinian children and future generations. He emphasized the need to sustain and expand these efforts, particularly given the significant and growing needs of children in the Gaza Strip, and called for continued cooperation and coordination with the Ministry of Social Development, relevant ministries, partners, and supporting organizations. He also affirmed that the government places great hope in children and young people in building Palestine’s future, noting that they are the generation that will carry Palestine’s banner forward. The visit comes within the framework of the ongoing partnership and coordination between the Ministry of Social Development and SOS Children’s Villages in the areas of child protection and support for the most vulnerable families, including the protection of children deprived of family care, support for children affected by the war, and coordination of the humanitarian response. The Ministry and the organization had previously signed a cooperation agreement to support 500 families registered with the Ministry in Bethlehem and Hebron governorates as part of a project aimed at empowering local communities. The visit concluded with the distribution of school bags and gifts to children on the occasion of the start of the new school year.
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